Important documentation
Frost Byte provides custom digital services and does not ship physical products.
Every Frost Byte website is designed and developed around the client’s business, selected subscription tier and chosen add-ons.
The timelines on this page are general estimates. A specific project timeline may be supplied after Frost Byte has reviewed your requirements.
An exact deadline only applies where it has been accepted in writing.
Your estimated project timeline begins after Frost Byte has received everything reasonably required to start.
This may include:
Missing information may prevent work from beginning or delay the estimated completion date.
After the required information has been received, Frost Byte will:
Frost Byte will develop an initial visual direction based on your brief, brand and business goals.
This stage may include:
The timing depends on the size and complexity of the project.
A focused landing-page website will generally include one primary page with multiple sections.
This may include:
A standard multi-page website may include:
The final timeline depends on the number of pages, content readiness and revision requirements.
Projects involving advanced functionality may require additional planning, development and testing.
This may include:
Very large product catalogues, complex integrations or custom business systems may require a longer custom timeline.
Projects involving 3D assets, advanced animation or interactive experiences require a custom timeline.
This may include:
The timeline will depend on:
A project-specific estimate will be supplied after the requirements have been reviewed.
Frost Byte will provide revision opportunities according to the selected tier or proposal.
A revision round begins once Frost Byte receives one clear, consolidated set of feedback.
The timeline may increase where feedback is:
Major changes in direction may require a revised timeline.
Timely feedback is necessary to keep the project moving.
Clients should:
The project timeline may be paused while Frost Byte waits for feedback, content or approval.
A delayed response will move the estimated delivery date by at least the length of the delay and may require the project to be rescheduled around existing work.
New requests may affect the project timeline.
Examples include:
Frost Byte will explain any material effect on price or timing before beginning additional paid work.
Some parts of a website project depend on external providers.
Delays may be caused by:
Frost Byte will communicate known delays but cannot guarantee processing times controlled by another provider.
Before launch, Frost Byte will test the website within the agreed scope.
Testing may include:
Testing does not guarantee that every third-party browser, device, extension or service will behave identically.
When the website is ready, Frost Byte will provide a staging or preview link for final review.
You will be asked to:
The website will not normally be launched until approval has been received.
Approval may be provided by:
By approving the website, you confirm that you have reviewed the current version and consider it ready to launch.
An instruction to launch may be treated as final approval of the current version.
Minor corrections within the agreed scope may still be handled after launch.
Frost Byte does not normally charge an upfront website design or development fee.
The first monthly subscription payment becomes due when:
The first payment must normally be completed before the website is publicly launched.
The monthly subscription will then renew automatically until cancelled.
After approval and successful payment, Frost Byte will prepare the website for launch.
This may include:
DNS changes and third-party systems may require additional processing time.
A website or digital project may be delivered through:
A project is considered delivered when the agreed work has been made reasonably available for review, use or launch.
The estimated delivery date may change because of:
Frost Byte will communicate material changes as soon as reasonably possible.
If Frost Byte expects to materially miss a deadline that was specifically accepted in writing, we will:
Any cancellation or refund request will be assessed under the Cancellation Policy, Refund Policy and applicable law.
After launch, the services included in your subscription may continue.
Depending on your selected tier and add-ons, this may include:
New work will be scheduled according to your subscription and Frost Byte’s current workload.
Questions about your project timeline may be sent to:
Frost Byte
